Refund Policy

Last updated: February 22, 2026

1. Overview

At Aisha Abdullahi Adamu, we strive to ensure your complete satisfaction with our services and products. This Refund Policy outlines the terms and conditions under which refunds may be issued.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Service cancellation within the specified cancellation period
  • Failure to deliver services as described
  • Technical issues preventing service delivery
  • Duplicate charges or billing errors
  • Other circumstances as determined on a case-by-case basis

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact us via email at hello@aishaabdullahiadamu.com
  2. Provide your order number or transaction details
  3. Explain the reason for your refund request
  4. Include any relevant documentation or evidence

We will review your request and respond within 5-7 business days. Please note that all refund requests are subject to review and approval based on the specific circumstances of each case.

4. Refund Timeframe

Once a refund is approved, the processing time may vary depending on the payment method used:

  • Credit/Debit Cards: 5-10 business days
  • Bank Transfers: 7-14 business days
  • Digital Wallets: 3-5 business days

Please note that the actual time it takes for the refund to appear in your account may vary depending on your financial institution.

5. Non-Refundable Items

The following items or services are generally non-refundable:

  • Services that have been fully completed and delivered
  • Digital products that have been downloaded or accessed
  • Customized or personalized services
  • Services cancelled after the cancellation period has expired
  • Any fees or charges explicitly stated as non-refundable at the time of purchase

6. Partial Refunds

In some cases, we may offer partial refunds based on the extent of services rendered or products delivered. Partial refunds will be calculated based on the proportion of services not yet completed or products not yet delivered.

7. Cancellation Policy

For cancellations, the following terms apply:

  • Cancellations made within 24 hours of purchase may be eligible for a full refund
  • Cancellations made after 24 hours but before service commencement may be eligible for a partial refund
  • Cancellations made after service commencement are subject to review and may not be eligible for refund

8. Chargebacks

If you initiate a chargeback through your bank or credit card company, we reserve the right to dispute the chargeback and provide evidence of service delivery or product fulfillment. We encourage you to contact us directly first to resolve any issues before initiating a chargeback.

9. Dispute Resolution

If you are not satisfied with our refund decision, you may contact us to discuss your concerns. We are committed to working with you to find a fair resolution. If we cannot resolve the dispute, you may have the right to seek resolution through applicable consumer protection agencies or legal channels.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Information

For questions about this Refund Policy or to request a refund, please contact us at:

Email: hello@aishaabdullahiadamu.com
Address: T007, Plot1248 Orji Uzor Kalu Close, Mabushi, FCT Abuja, Nigeria